If you are not happy / wish to make a complaint

Please let us know if you are not happy about something

It is important to tell a member of staff or a family member if you don’t like something that has happened or if something is making you unhappy. Your concern will always be taken seriously, no matter how big or small.

If you have a complaint

We value feedback about our services and take seriously any complaints we receive. All complaints received will be recorded and investigated promptly and we will try at all time to try a resolution to your complaint.